One of the less attractive aspects of the University of St Andrews is its library. Most people complain that it’s ugly, inhospitable, and generally not a nice place to be. My main problem, however, is its greivous inefficiency. Never having been to other university libraries, I don’t know if this is widespread or merely a specific case.
I have an essay due on Friday. I want or need books A, B, C, D, and E. So I check SAULCAT, the electronic catalog of the library, and find that D and E have been taken out but that A, B, and C are still in the library. I write down the ‘classmark’ numbers for A, B, and C, and look them up in the stalls. They’re not there. I look on the reshelving cart. They’re not there. Then I look on the shelves of books waiting to be reshelved (no joke), which on Level 3 of the Library are 6 or 7 columns of 5 shelves each with books in no particular order so you have to look through the whole lot. They’re not there. I look through books left in empty study carrels. They’re not there. I look up in the empty carrels on Level 4. They’re not there. At 5:00pm they’re not there. At 9:30 at night, they’re not there. At 1:40 in the afternoon they’re not there. In short, they’re just plain not there. You can go to the front desk and fill out a missing book form, as I naïvely did the first time I experienced this problem. Nothing will happen.
And there are only 5-12 people in the entire university who are probable taking courses that require these books. Yet nonetheless they’re never there. It’s something of a hassle.
Now, taking one particular missing book, The French Army in politics, 1945-1962 by John Stewart Ambler, classmark DC404.A6. Right now, SAULCAT says its status is “IN LIBRARY”. Yet for the past day it’s been nowhere to be found. I could buy a used copy from Amzon.co.uk for £74.95, but obviously that’s not feasible. The books that you can get for cheap and within a day the Library usually has enough copies of anyhow. The book is either lost or stolen and Lord only knows the likelihood it’ll be found before the end of term let alone in time to write an essay for.